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Customer Relationship Management (CRM) Salesforce Salesforce provides various software solutions and products for its users to develop and distribute customized software. Through Salesforce, a company’s communication and information pertaining to a customer is easy to access. Using Salesforce allows the marketing, sales, and support departments to view a customer’s entire history in an easy-to-use portal.businesscloudsolutions HubSpot HubSpot was designed to track and organize a sales lead through its platform. HubSpot allows its users to store a customer’s information that is divided up into three main categories – contacts, companies, and deals. The portal is a hybrid between marketing and CRM that makes it simple to go back and forth between the two functions. Pipedrive Pipedrive is a web-based sales management solution that enables a business to monitor its sales activity. Pipedrive organizes business leads and is considered to be straightforward and easy to use. The solution also allows for a company to adjust its workflows on the fly and features an open API system to work cohesively with other business systems. Nimble Nimble aims at small and medium-sized businesses, and was designed to simplify a company’s social media presence. Nimble features browser widget and mobile-based sales automation and allows a company to track all of its communication and consolidates all of the information pertaining to a customer. Insightly Insightly is a lead management solution that also targets small and medium-sized businesses. The platform features email tracking and templates, expanded and workflow management capabilities. Additionally, Insightly has mobile applications and generates web forms to maintain a sales lead. Enterprise Resource Planning (ERP) NetSuite NetSuite is a complete and scalable cloud solution that automates business processes within an enterprise ranging from financial management to billing and inventory management. NetSuite offers one single integrated system to cover all of a customer’s business management software. SAP ERP SAP’s ERP platform allows a user to synchronize their business processes with real-time software. SAP ERP features a comprehensive portfolio for all sized companies and industries, with added flexibility depending on how a company wants its processes to be customized to fit specific needs. Deskera Deskera features a platform that includes purchasing, sales, stock and inventory, and customer management. Deskera allows its users to monitor complete purchase information, including purchase orders, stock levels, and more. It features a simple interface that is easy to manage across various industries.